Review: Japan Airlines Sakura Business Class Lounge Tokyo Narita

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YOUTUBE: American Airlines: Los Angeles to Tokyo
YOUTUBE: Japan Airlines: Tokyo to Singapore
YOUTUBE: Thai Airways: Singapore to Bangkok
YOUTUBE: Thai Airways: Bangkok to Mumbai
YOUTUBE: Thai Airways: Mumbai to Bangkok
YOUTUBE: Thai Airways: Bangkok to Singapore
YOUTUBE: Qantas Airways: Singapore to Sydney
YOUTUBE: American Airlines: Sydney to Los Angeles


After coming off an 11 hour flight from Los Angeles, I headed straight to the Sakura lounge.

Keep in mind in Narita’s terminal 2, which is where the OneWorld flights operate from, there are two JAL Sakura Lounges. So my flight arrived at the satellite terminal and after connecting through security I was let out into the satellite terminal as well. I went to the Sakura Lounge there and the agent kindly told me that I am more than welcome to use this lounge but she highly recommends that I use the lounge in the main terminal as it’s a lot bigger and it’s much closer to my gate. Now that is some awesome attention to detail and service. Most lounge agents just scan my boarding pass and I’m in without anything else said. Anyways to my point: check out the map below. I’ve circled the locations of both Sakura lounges in thick black. The top one is the satellite one while the circle closer to the bottom of the screen is the main lounge and that’s the one I will be reviewing and visiting so here we go!

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terminal 2 map

Firstly, you’ll see this signage and you will know you’ve arrived at the lounge. Even though it doesn’t explicitly say “Business Class” or “Business” anywhere, the Sakura Lounge is the lounge for business class passengers and OneWorld Sapphire member s(me!).

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entrance signage

Once you walk in through the doors, you will have your boarding pass checked as well as frequent flyer status if you are flying in economy class and then go down a set of escalators to the business class part of the lounge.

This lounge indeed was quite big. So we will look at the lounge section by section. When you first arrive into the lounge from the escalators,you can either walk straight into a relatively smaller room, or you can turn left into a much larger room. First, we will check our the straightforward smaller corridor.

So looking straight the first thing on the right is a private telephone room for making calls.

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phone room

Then there is a long row of lots of seats which each have a table for use, a side counter, and a power plug along the center island. The black squares below along the island are the power ports and they are made for use with plugs from different countries.

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seating

As you walk further down, there are sofas set up for a kind of more family style seating or if you are traveling with (a) companion(s). However do keep in mind these sofas do not have any power ports.

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sofas

Now past these sofas is a small drink and snack area.

Here are some candies and small snacks along with small cookies down below.

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snacks
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Snacks

Sorry about the reflection but behind the snack area was a fridge with milk, water, and glasses.

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fridge with drinks

Then there was a good variety of Japanese Alcoholic beverages

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Japanese alcoholic beverages

And some more wines…

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Wines

And finally what appears to be a cappuccino machine.

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cappuchino

After the food section there was a little bit more seats however I did not seem to find power ports on these seats.

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seats

And at the end of the hall there was some seating along the wall.

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seating

There was also a smoking lounge of sorts in the lounge itself.

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smoking lounge

Ok so now that we’ve covered the primary part of this lounge, backtrack to the entrance of the lounge as you come down the escalators.

Now instead of going straight, this is what you see when you make a left turn. First thing is a service desk to the right that you can inquire about anything you’d like.

Beyond that is a huge room.

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large room

Immediately to the left in the big room you’ll see a set of stairs leading to the upper floor. We’ll explore this last.

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stairs

There are all sorts of seating options in the large room.

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seats

Then there were some more sofas and individual/dual seating options

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More seating

Then there were some tall seating areas. I was very happy with the amount of natural lighting the lounge had all over the place with the large windows. It definitely makes it a lot more pleasant for me at least.

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High seating

Speaking of large windows, there were some great air side views as well from this lounge.

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views

Then as you walk further into the lounge there’s another snack set up and I won’t go into the details because the set up has the exact same spread as what was in the first room.

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Snack set up

Towards the back end there were some more seats similar to those at the end of the first room I was in. There was also a departure board along with some magazines.

I know by now some are you are wondering how come this lounge has no real food? Hold on….it’s coming.

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more seats

And there was this nice vase with flowers in the middle of the big room.

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vase

Now let’s go upstairs.

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stairs

As soon as you go up the stairs, there were tables of seating and this part of the lounge was also very crowded. This is where the real food is and you are not allowed to take it downstairs.

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dining tables

The seats all have power ports and are high-top seating. This upper floor also had a lot of natural lighting.

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seating

I got some rice with beef curry and it was very flavorful….I absolutely loved it!

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rice with beef curry

Now to the food area. First there was an area with chilled greens and veggies with local items.

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chilled items

Then there was an udon noodle station that you could customize with condiments provided.

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Udon noodle station

Then there was another cappuccino machine along with hot water.

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hot drinks

Then there was a section with breads and butter.

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bread and butter

Then there was some soup.

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soup

There was also a some dim sum with shu mai dumplings and shrimp dumplings.

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dumplings

I had both and both were really good.

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dumplings

There was one more station I could not photograph and that was the rice and beef curry station and that was because it was simply too crowded for the whole time I was there and rightfully so.

On the upper floor, there were also some more alcoholic and non-alcoholic drinks set up.

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more drinks

And there was some more seating as well and as you can see it was crowded as well.

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seating

At this point, I want to briefly note a couple things.

Throughout my whole time in the lounge, it was quite warm and decently humid. While I appreciate humidity, beyond a certain point it isn’t too comfortable. Being that it was decently warm too didn’t help. I was thankful to find an AC vent by the window I could sit near and relax a bit.

Nextly, as I was eating, I noticed that there were lounge attendants constantly going around and cleaning and collecting empty plates, bowls, and glasses which I thought was definitely neat.

Lastly, there is wifi throughout the whole lounge, there is no password, and it was pretty fast.

Now back to the lounge, the upper floor had great tarmac views as well.

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Jal 787-9

Here is a look at the walk up the lounge from the first floor of the lounge.

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lounge
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lounge

From where I was, you could also take elevators between the two floors if you needed.

On the ground floor, there was also a massage chair behind the stairs as well as a shower and rest area that could be accessed.

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massage chair room

From here I left the lounge to head towards my flight to Singapore and the gate was roughly a 2-3 min walk from the lounge.

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my aircraft

Overall, I was quite pleased with this lounge. It has all the important aspects of a lounge you’d expect. There’s plenty of seating options with power ports, there’s refreshments and drinks. I thought the variety of food was lacking and was limited to local Japanese options only but the food was still awesome and I loved it. And there were showers and resting rooms too so this lounge really has it all and it’s pretty large. I only wish this lounge maintained its temperature a little better and the lounge was crowded during the time that I was there. But despite that, this lounge was a nice way to relax and reload from a long flight and now onto the next. Stay tuned for the Japan Airlines review from Tokyo to Singapore as that’s coming up next! Cheers!

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